Finding Participants
Finding Participants

Finding Participants

Welcome to the EnableUs Community Podcast! Dedicated to uncovering practical, proven ways to connect with the right NDIS participants. Each concise episode delivers expert insights, compliance essentials, marketing strategies and authentic stories from providers who have successfully grown their client base. Tune in and transform your participant outreach today, fast.

Episodes (118)

Using Participant Feedback to Grow Your NDIS Business

Using Participant Feedback to Grow Your NDIS Business

Smart Ways to Find and Connect with NDIS Participants

Smart Ways to Find and Connect with NDIS Participants

NDIS 2026: Building Trust in the First 30 Seconds

NDIS 2026: Building Trust in the First 30 Seconds

Fix the Referral Leaky Bucket with Smarter NDIS Relationships

Fix the Referral Leaky Bucket with Smarter NDIS Relationships

Trust Transfer: Build NDIS Referral Networks That Last

Trust Transfer: Build NDIS Referral Networks That Last

Accessible Video Marketing for NDIS Providers

Accessible Video Marketing for NDIS Providers

NDIS Google Reviews: Compliance, Trust, and Local SEO

NDIS Google Reviews: Compliance, Trust, and Local SEO

Why Trust Beats Ads in NDIS Referrals

Why Trust Beats Ads in NDIS Referrals

Google vs Meta for NDIS Ads: First Dollar Strategy

Google vs Meta for NDIS Ads: First Dollar Strategy

Beyond NDIS Directories: Tapping Local Community Referrals

Beyond NDIS Directories: Tapping Local Community Referrals

Why NDIS Growth Starts Local, Not Online Ads

Why NDIS Growth Starts Local, Not Online Ads

How to Design NDIS Flyers That Actually Work

How to Design NDIS Flyers That Actually Work

Why NDIS Providers Must Say No Faster

Why NDIS Providers Must Say No Faster

Free NDIS Resources That Build Trust Before the Sale

Free NDIS Resources That Build Trust Before the Sale

Why the NDIS Service Menu Is Dead

Why the NDIS Service Menu Is Dead

NDIS Digital Front Door: Turn Searches Into Enquiries

NDIS Digital Front Door: Turn Searches Into Enquiries

Rebuilding Trust with Trauma-Informed NDIS Support

Rebuilding Trust with Trauma-Informed NDIS Support

How NDIS Providers Can Stand Out with Storytelling

How NDIS Providers Can Stand Out with Storytelling

Win NDIS Referrals Through Support Coordinators

Win NDIS Referrals Through Support Coordinators

How NDIS Providers Can Win Over LACs

How NDIS Providers Can Win Over LACs

How to Win NDIS Leads with Better Directory Listings

How to Win NDIS Leads with Better Directory Listings

NDIS Marketing Crackdown: Fines, Logos, and Consent

NDIS Marketing Crackdown: Fines, Logos, and Consent

NDIS Marketing Beyond the Participant: Trust, Specialisation and Compliance

NDIS Marketing Beyond the Participant: Trust, Specialisation and Compliance

Winning Connections

Winning Connections

Connect and Comply for NDIS Success

Connect and Comply for NDIS Success

Building Trust to Keep Participants

Building Trust to Keep Participants

Feedback That Fuels Change

Feedback That Fuels Change

Mastering the Participant Call

Mastering the Participant Call

Stand Out in a Crowded NDIS Market

Stand Out in a Crowded NDIS Market

Building Powerful Provider Partnerships

Building Powerful Provider Partnerships

Mastering the Art of NDIS Referrals

Mastering the Art of NDIS Referrals

Turning Happy Participants into Brand Advocates

Turning Happy Participants into Brand Advocates

Social Media Secrets for NDIS Success

Social Media Secrets for NDIS Success

Mastering Your Google Business Profile for Local Reach

Mastering Your Google Business Profile for Local Reach

Building Your NDIS Provider Digital Footprint

Building Your NDIS Provider Digital Footprint

Offline Marketing That Works for NDIS

Offline Marketing That Works for NDIS

Becoming the Go-To NDIS Provider in Your Local Area

Becoming the Go-To NDIS Provider in Your Local Area

Powerfully Presenting Your Services

Powerfully Presenting Your Services

Winning Trust Before Day One

Winning Trust Before Day One

Screening for the Right Participant Fit

Screening for the Right Participant Fit

Nailing the First Five Minutes with NDIS Participants

Nailing the First Five Minutes with NDIS Participants

Crafting a High-Converting NDIS Provider Profile

Crafting a High-Converting NDIS Provider Profile

Mastering NDIS Referrals

Mastering NDIS Referrals

Winning Referrals with Local Area Coordinators

Winning Referrals with Local Area Coordinators

Building Lasting Trust with New NDIS Clients

Building Lasting Trust with New NDIS Clients

Mastering NDIS Directories for Participant Growth

Mastering NDIS Directories for Participant Growth

NDIS Marketing Done Right

NDIS Marketing Done Right

Inside How NDIS Participants Choose Providers

Inside How NDIS Participants Choose Providers

Scaling Up Your NDIS Business

Scaling Up Your NDIS Business

Creative Ways to Get Honest Feedback From Participants

Creative Ways to Get Honest Feedback From Participants

How to Know When It’s Time to Let a Client Go

How to Know When It’s Time to Let a Client Go

Common Mistakes Providers Make in Enquiry Calls

Common Mistakes Providers Make in Enquiry Calls

How to Stay Top-of-Mind Without Being Annoying

How to Stay Top-of-Mind Without Being Annoying

The Outreach Email That Gets Community Partners to Say Yes

The Outreach Email That Gets Community Partners to Say Yes

How to Turn a Good Review Into More Bookings

How to Turn a Good Review Into More Bookings

Batching Content: Post More Often Without More Work

Batching Content: Post More Often Without More Work

How to Optimise Your Google Listing for More Enquiries

How to Optimise Your Google Listing for More Enquiries

Micro-Content: Online Marketing for People Who Hate Selling

Micro-Content: Online Marketing for People Who Hate Selling

Offline Strategies That Don’t Rely on Flyers or Posters

Offline Strategies That Don’t Rely on Flyers or Posters

Creating a Local Visibility Strategy Without Paying for Ads

Creating a Local Visibility Strategy Without Paying for Ads

Visibility Without Social Media: Where to Focus Instead

Visibility Without Social Media: Where to Focus Instead

Why You Shouldn’t Say Yes to Every Enquiry

Why You Shouldn’t Say Yes to Every Enquiry

Free Tools & Tips You Can Offer That Build Loyalty Early

Free Tools & Tips You Can Offer That Build Loyalty Early

Using Storytelling to Present Your Services More Authentically

Using Storytelling to Present Your Services More Authentically

First Impressions in Text: What Your Email Response Says About You

First Impressions in Text: What Your Email Response Says About You

Rapport Builders That Work Even on the First Email

Rapport Builders That Work Even on the First Email

The Visual Elements That Make You Instantly Look Trustworthy

The Visual Elements That Make You Instantly Look Trustworthy

Support Coordinators Hate These 5 Referral Mistakes

Support Coordinators Hate These 5 Referral Mistakes

Why LACs Aren’t Referring You (And How to Fix That)

Why LACs Aren’t Referring You (And How to Fix That)

Are You Buried on Page 5? Tips to Stand Out in Directories

Are You Buried on Page 5? Tips to Stand Out in Directories

NDIS Marketing Boundaries You May Not Know You’re Crossing

NDIS Marketing Boundaries You May Not Know You’re Crossing

What Participants Are Really Thinking When They Browse Your Profile

What Participants Are Really Thinking When They Browse Your Profile

Feedback That Builds Trust

Feedback That Builds Trust

 Turning One-Off Clients Into Lifelong Advocates

Turning One-Off Clients Into Lifelong Advocates

 Enquiries Aren’t Sales — But They’re Gold If You Handle Them Right

Enquiries Aren’t Sales — But They’re Gold If You Handle Them Right

 How to Stay Top of Mind Without Being Pushy

How to Stay Top of Mind Without Being Pushy

 Finding Value-Aligned Partners Who Will Actually Refer You

Finding Value-Aligned Partners Who Will Actually Refer You

 Make Your Service So Shareable, People Can’t Stay Quiet

Make Your Service So Shareable, People Can’t Stay Quiet

 The Quiet Provider’s Guide to Social Media Presence

The Quiet Provider’s Guide to Social Media Presence

 5 Google My Business Tweaks That Boost Local Trust

5 Google My Business Tweaks That Boost Local Trust

 Digital Marketing for Non-Tech Providers (That Actually Works)

Digital Marketing for Non-Tech Providers (That Actually Works)

 Offline Doesn’t Mean Outdated: Guerrilla Tactics That Still Work

Offline Doesn’t Mean Outdated: Guerrilla Tactics That Still Work

Beyond Boundaries Thinking Local in NDIS

Beyond Boundaries Thinking Local in NDIS

Standing Out Without Burnout

Standing Out Without Burnout

 Qualifying Participants Without Making Them Feel ‘Unqualified’

Qualifying Participants Without Making Them Feel ‘Unqualified’

 Earn Their Interest Before Earning Their Business

Earn Their Interest Before Earning Their Business

 Stop Listing Services: Start Framing Solutions Instead

Stop Listing Services: Start Framing Solutions Instead

 Make the First 3 Minutes Count: Psychology of Participant Perception

Make the First 3 Minutes Count: Psychology of Participant Perception

 5 Trust-Killing Mistakes Providers Don’t Know They’re Making

5 Trust-Killing Mistakes Providers Don’t Know They’re Making

Your Brand Is Talking — Here's What It's Saying to Participants

Your Brand Is Talking — Here's What It's Saying to Participants

The Support Coordinator Funnel: How to Build Long-Term Trust

The Support Coordinator Funnel: How to Build Long-Term Trust

LACs vs Support Coordinators: Who to Focus Your Efforts On?

LACs vs Support Coordinators: Who to Focus Your Efforts On?

 Beyond the Big Names: Niche Directories That Drive Referrals

Beyond the Big Names: Niche Directories That Drive Referrals

NDIS Marketing Rules Explained Without the Legalese

NDIS Marketing Rules Explained Without the Legalese

Standing Out Beyond Price

Standing Out Beyond Price

Using Feedback to Improve (and Impress Auditors)

Using Feedback to Improve (and Impress Auditors)

How to Keep Clients Long-Term Without Burnout

How to Keep Clients Long-Term Without Burnout

Turn Enquiries Into Yes: Discovery Call Checklist

Turn Enquiries Into Yes: Discovery Call Checklist

Building a Powerful Referral Network

Building a Powerful Referral Network

Who to Partner With (And How to Approach Them)

Who to Partner With (And How to Approach Them)

How to Get Referrals Without Asking

How to Get Referrals Without Asking

Social Media for Providers that are short of time to post online

Social Media for Providers that are short of time to post online

How to Rank on Google (Without Paying for Ads)

How to Rank on Google (Without Paying for Ads)

Simple Online Marketing That Gets Results

Simple Online Marketing That Gets Results

Posters, Flyers & Partnerships: What Still Works Offline

Posters, Flyers & Partnerships: What Still Works Offline

Offline Visibility: Get Seen in Your Local Area

Offline Visibility: Get Seen in Your Local Area

Building Local Presence

Building Local Presence

Getting Screening Right

Getting Screening Right

Give First: Value-First Strategies That Build Trust

Give First: Value-First Strategies That Build Trust

Presenting with Purpose

Presenting with Purpose

Making the Right First Impression

Making the Right First Impression

First Five Minutes Matter

First Five Minutes Matter

Look Legit: How to Present Yourself as a Trusted Provider

Look Legit: How to Present Yourself as a Trusted Provider

Building Trust with Support Coordinators

Building Trust with Support Coordinators

Building Trust with Local Area Coordinators

Building Trust with Local Area Coordinators

Mastering NDIS Directories

Mastering NDIS Directories

NDIS Marketing Rules: What You Can and Can't Say

NDIS Marketing Rules: What You Can and Can't Say

What NDIS Participants Really Look for in a Provider

What NDIS Participants Really Look for in a Provider